I want to thank Liliana for her great job. This girl made impossible possible magically. Organized a day tour to Sapa valley with the perfect timing for us, according to all our requirements. We had very inconvenient time and very short stay. We almost gave up to see the beautiful rice terraces. This agency made our dream come true. I want to mention also her way of communication. So friendly so patient, literally she is saint. And our gide Lam was above all our expectations. Perfect english, perfect knowledge of the local culture and delivery of the information in a veru intertaining manner. He told us about best coffee we’ve ever tryed in our lives. Thanks guys! I will recommend you 100%

I want to thank Liliana for her great job. This girl made impossible possible magically. Organized a day tour to Sapa valley with the perfect timing for us, according to all our requirements. We had very inconvenient time and very short stay. We almost gave up to see the beautiful rice terraces. This agency made our dream come true. I want to mention also her way of communication. So friendly so patient, literally she is saint. And our gide Lam was above all our expectations. Perfect english, perfect knowledge of the local culture and delivery of the information in a veru intertaining manner. He told us about best coffee we’ve ever tryed in our lives. Thanks guys! I will recommend you 100%

Thank-you Custom Travel for a family adventure we will never forget! Through a number of email exchanges leading up to our booking, Ms Minh Ninh efficiently helped us (my wife and I and our 16-year old son), tailor a trip perfectly suited to our needs: an excellent base at the E-Central Hotel in Hanoi; 4-days cycling in Mai Chau and Ninh Binh; a river boat ride and food markets in Bac Ha; and 2-days treking in Sapa. Homestay accommodations outside Hanoi were excellent; ranging from authentic village homes to small private hostels and hotels. The hosts were all wonderful and their home cooking divine. Our greatest thanks go to our intrepid guide Mr Nam Bui; and our calm and confident driver Mr Hi. Nothing was too much trouble to Custom Travel; even the last minute hiring of a e-bike for one of our group, which made the 4-day ride so much more enjoyable. Custom Travel made us feel like honoured guests and members of their family; and we would highly recommend them to anyone planning to visit the beautiful country of Vietnam.

We booked 13 days across Vietnam, from Ho Chi Minh to Sa Pa with numerous stops (Can Tho, Ninh Binh, Mai Chau, Hanoi, Halong Bay) and we had the best experience ever. Julie was amazing in customizing the travel according to our needs, the three tour guides we had during our staying were friendly and super informed, the introduced us to this amazing country in the best way possibile, meeting locals, visiting private homes in Mai Chau and Sa Pa to better understand the way they live and works. We had great expectations from Vietnam and thanks to Custom Vietnam Travel they even exceeded. If your looking for a custom experience, an excellent customer service and well prepared tour guides with strong connection to the territory, this is the agency you need. Thanks again for the incredible experience, we’ll come back to Vietnam very soon!